Last Updated: Oct 1, 2025
1. Introduction
EyesMatter LLC ("we," "our," or "us") operates https://odboardsprep.com/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site.
Your privacy is important to us. By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
Account Information:
Name
Email address
Password (encrypted)
Educational institution (optional)
Graduation year (optional)
Phone number (if provided)
Payment Information:
Billing address
Payment card information (processed securely through our payment processor; we do not store complete card numbers)
Communications:
Messages you send us
Survey responses
Feedback and reviews
Forum posts and comments
2.2 Information Collected Automatically
Usage Data:
Pages visited
Time spent on pages
Study progress and performance
Quiz and practice test results
Links clicked
Features used
Date and time of access
Device Information:
IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Screen resolution
Referral source
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies. See Section 8 for details.
2.3 Information from Third Parties
We may receive information from:
Payment processors (transaction confirmation)
Analytics services (aggregated usage data)
Social media platforms (if you connect your account)
Marketing partners (if you came from an advertisement)
3. How We Use Your Information
We use your information to:
3.1 Provide and Improve Services
Create and manage your account
Deliver educational content
Track your study progress
Generate personalized study recommendations
Provide customer support
Process payments
Send service-related communications
3.2 Enhance User Experience
Analyze usage patterns
Identify technical issues
Improve Site functionality
Develop new features
Conduct research on learning outcomes
3.3 Communication
Send account updates
Notify you of new content or features
Send promotional emails (with your consent)
Respond to your inquiries
Send administrative information
3.4 Legal and Security
Prevent fraud and abuse
Enforce our Terms of Service
Comply with legal obligations
Protect our rights and property
Resolve disputes
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, we process your data based on:
Consent: You have given clear consent for specific purposes
Contract: Processing is necessary to fulfill our contract with you
Legal Obligation: We must comply with the law
Legitimate Interests: We have a legitimate business interest that doesn't override your rights
5. How We Share Your Information
We DO NOT sell your personal information. We may share your information with:
5.1 Service Providers
Third-party vendors who help us operate, including:
Payment processors (Stripe, PayPal, etc.)
Email service providers (Mailchimp, SendGrid, etc.)
Analytics services (Google Analytics, etc.)
Cloud hosting providers (AWS, Google Cloud, etc.)
Customer support platforms
These providers are contractually obligated to protect your information and use it only for specified purposes.
5.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
5.3 Legal Requirements
We may disclose information when required to:
Comply with law, regulation, or legal process
Enforce our Terms of Service
Protect the rights, property, or safety of us or others
Prevent fraud or security issues
5.4 With Your Consent
We may share information with third parties when you explicitly consent.
5.5 Aggregated Data
We may share aggregated, de-identified data that cannot reasonably be used to identify you.
6. Your Rights and Choices
6.1 Access and Portability
You can:
Access your personal information through your account settings
Request a copy of your data in a portable format
Contact us at [email] for assistance
6.2 Correction and Updates
You can update your information through your account settings or by contacting us.
6.3 Deletion
You can request deletion of your account and personal information. Note that:
Some information may be retained for legal or business purposes
Deletion may be delayed to resolve disputes or enforce agreements
Anonymized data may be retained for analytics
6.4 Marketing Communications
You can opt out of promotional emails by:
Clicking "unsubscribe" in any marketing email
Adjusting settings in your account
Contacting us directly
Note: You cannot opt out of service-related communications.
6.5 Cookie Controls
You can manage cookies through your browser settings. See Section 8 for details.
6.6 Additional Rights (for EU/EEA Residents)
Right to object: Object to processing based on legitimate interests
Right to restrict: Request restricted processing in certain circumstances
Right to withdraw consent: Withdraw consent at any time
Right to lodge a complaint: File a complaint with your data protection authority
6.7 California Privacy Rights (CCPA)
California residents have additional rights. See Section 11 for details.
7. Data Retention
We retain your information for as long as:
Your account is active
Needed to provide services
Required by law or for legitimate business purposes
Typical retention periods:
Account information: Until account deletion + 30 days
Usage data: 2-3 years for analytics purposes
Payment records: 7 years for tax/accounting purposes
Support communications: 3 years
After these periods, we will delete or anonymize your information.
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
Essential Cookies: Required for the Site to function (login sessions, security)
Analytics Cookies: Help us understand how visitors use the Site (Google Analytics, etc.)
Functional Cookies: Remember your preferences and settings
Advertising Cookies: Deliver relevant advertisements and track campaign effectiveness
8.2 Managing Cookies
You can control cookies through:
Browser settings (block all or some cookies)
Our cookie consent banner
Privacy tools like "Do Not Track"
Note: Disabling essential cookies may affect Site functionality.
8.3 Third-Party Cookies
We use third-party services that may place cookies:
Google Analytics
Facebook Pixel
[Other services you use]
Each has its own privacy policy governing their use of information.
9. Data Security
We implement reasonable security measures to protect your information:
Encryption in transit (SSL/TLS)
Encrypted password storage
Secure payment processing (PCI DSS compliant)
Regular security audits
Access controls and authentication
Employee confidentiality agreements
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
You are responsible for:
Keeping your password secure
Logging out of shared devices
Notifying us of unauthorized access
10. International Data Transfers
Our servers are located in [Country/Region]. If you access the Site from outside this region, your information may be transferred internationally.
For EU/EEA users, we ensure adequate protection through:
Standard Contractual Clauses
Privacy Shield certification (if applicable)
Other approved transfer mechanisms
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
11.1 Right to Know
Request information about personal information collected, used, or shared in the past 12 months.
11.2 Right to Delete
Request deletion of personal information (subject to exceptions).
11.3 Right to Opt-Out
We do not sell personal information. If this changes, we will provide an opt-out mechanism.
11.4 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
11.5 Exercising Your Rights
To exercise these rights, contact us at [email] or [phone]. We will verify your identity before processing requests.
Response time: Within 45 days (may extend by 45 days with notice)
12. Children's Privacy
The Site is not intended for children under 18. We do not knowingly collect information from children under 18.
If you believe we have collected information from a child under 18, please contact us immediately at [email], and we will delete it.
Students under 18: If you are between 13-17, please obtain parental consent before using the Site.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting a notice on the Site
Sending an email to registered users
Updating the "Last Updated" date
Your continued use after changes constitutes acceptance of the updated policy.
15. Contact Us
For questions, concerns, or to exercise your privacy rights, contact us:
Privacy Officer
[Your Company Name]
Email: [privacy email]
Address: [physical address]
Phone: [phone number]
Response time: We aim to respond within 72 hours for general inquiries and within the legally required timeframe for rights requests.
Additional Disclosures
Email Communications
When you provide your email, you consent to receiving:
Transactional emails (receipts, password resets)
Service updates
Marketing emails (you can opt out)
Study Performance Data
We collect data about your quiz performance and study patterns to:
Show your progress
Identify areas needing improvement
Improve our content
Conduct aggregated research on learning effectiveness
You can request deletion of this data by contacting us.
Forum and Public Content
Information you post in public areas (forums, comments) may be viewed by other users and cannot be completely deleted from public view.
By using https://odboardsprep.com/, you acknowledge that you have read and understood this Privacy Policy.